Error message "Please ensure that the Workbench and Server are compatible"
This error message occurs when you attempt to log into a QIAGEN CLC Genomics Server that is not compatible with the version of the Workbench you are using.
Why do I see this error message?
It is necessary for the Workbench and CLC Server version to be compatible to log into the CLC Genomics Server. For example, to connect to the CLC Genomics Server version 21.0.x, the CLC Genomics Workbench must be version 21.0.x.